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The College Arms

Pub & Restaurant in Hertford Heath

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Good Friday – Live Music

11th April 2019

To get the Bank Holiday started we have Blue Lane, acoustic duo, playing from 7.30pm till late.

 

 

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Cheese & Wine Evening Thur 11th April
Sassy Wigs Unite – Friday 5th July 7.30pm untill late!

Recent Posts

  • Socially Distanced Garden Party!
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  • Covid-19 Update July 2020
  • COVID-19 Update
  • Mother’s Day – Sunday 22nd March

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Reviews

  Visited here recently, midweek lunchtime, on the off chance they had a table for two adults, one child and a baby. (We had tried to call several times that morning... read more to book but it was just ringing then going through to voicemail).

I didn’t eat here but am basing my review on two of the rudest women I’ve ever had the misfortune to meet in a customer based role. Their attitude alone has put me off of this establishment for life.

Upon entering I asked whether they could fit us in for lunch, the nonchalant woman then browsed the (very empty looking) table plan and said ‘we only have space outside’. Very obviously didn’t want the ‘bother’ of a child and baby in the place. It was completely empty other than two customers sitting in the bar area so was quite obvious they could have fitted us in.

The two women working on this shift were expressionless, unwelcoming and extremely rude, how they work in a customer centric role is beyond me.

I would advise anyone wishing to visit with family/children- don’t bother. You’ll probably be met with the same unwelcoming attitude.

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9/05/2020

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